1. What is F2?
F2 is a software product (a shopping cart) that enables a person with no programming experience to start selling on-line in less then 30 minutes.

2. What makes F2 special?
The latest Macromedia Flash MX technology combined with PHP and MySQL for the server back-end makes our product flawless and part of the next generation e-commerce solutions.

3. Is F2 installation FREE of charge?
Yes, it is. If you choose our free installation bonus, you'll have to provide us all the details we need for it.

4. Can I make edits to my F2 after it's installed?
Anytime you want, because our solution is fully customisable. You can log in at anytime on to the Administration Panel and make changes/edits/revisions/add and/or add/delete categories/subcategories/products/prices/photos/etc.

4. What if I need more main pages?
F2 has 5 more additional main pages that can be fully customized from the Admin Panel.

5. Can I add a Logo?
Yes you can, you can change the look of your F2 anytime you want.

6. How do I receive my F2?
After you've completed the purchase process, you will be given the choice to either have the software package sent to your e-mail address, or we will provide you a download link or we will install it for you.

7. Why is F2 so inexpensive?
Why are the others so expensive? F2 is inexpensive because the process is fully automated and we choose to pass on volume discounts to our clients because we hope to sell even more.

8. F2 as a gift?
Yes... Absolutely... By all means, please do.

9. What if I want more functionality or more customisation?
The best, most efficient, and least expensive way to get more of what you need on any website is through the premier website developer FakePixel.com. Click here for a free estimate.

10. Is the product image on the first page random?
Yes it is. That make your site more attractive to your customers .

11. What about Search Engine Optimisation?
We have built in F2 a special admin section where you can easily add your title, keywords and description.

12. F2 seems very good value - is there a catch?
There really is no catch - we are offering this product at the lowest possible price. We think it's a really good system and would like as many merchants to use it as possible, which is why we have a free version.

13. Do you give discounts to multiple F2 purchases?
Unfortunately not, we are offering F2 at the lowest possible price already.

14. I have purchased F2 but I have not received my F2 details e-mail.
If you have not received the e-mail within 5 minutes of registering it is most likely because you have entered your email address wrong or some delay occurred. Please don't hesitate to contact us.

15. How do I sell downloadable items?
F2 is not designed for this purpose. We can offer you a custom work if needed.

16. What currencies have F2?
For the moment F2 is designed only for USD ($), EURO or GBP currencies.

17. I am testing various configurations, but sometimes things don't seem to be working properly. Why is this?
If you are testing the cart, always empty your test cart when you change any configuration using the web control panel, such as tax settings. Any items in the cart when a configuration setting is changed might cause unexpected results. In the same way, if you are making a major change to the cart using the control panel, it is advisable to make your shop unavailable for a time beforehand, to ensure that there are no customers with items in their carts at the time of the configuration change (this only needs to be done when the change might affect products. Cosmetic changes should not cause problems to carts in use).

18. Why am I not receiving my sales confirmation emails?
Firstly check that your email account is actually working and you haven't reached any mailbox limits or quotas.

19. Does F2 support SSL ( Secure Sockets Layer)?
Yes it does.